You have three options:
1- Via our website
a- Click on the “Book an appointment” button
b- Select the option “cancel an appointment already made at our clinic”.
2- Via our voicemail
a- 450-859-0010 extension 1
b- Say CLEARLY AND SLOWLY
ii- Your DATE OF BIRTH
iii- The Reason
c- ONLY cancellations will be taken into account on this voicemail; all other messages will be deleted.
3- Via your confirmation e-mail
a- 48 hours before your appointment, you will receive an e-mail asking you to CONFIRM (green) or CANCEL (red).
b- IF you have CONFIRMED your appointment, you will not be able to cancel it afterward. You’ll have to use our Voicemail or our online form.